Travel & Tourism

In a market where the challenges include keeping costs down while providing customers with an ever more comprehensive experience, 60K has an impressive story to tell.

Our solutions help OTAs improve brand loyalty, manage costs and keep them ahead of the competition with exceptional customer service all set against the backdrop of a traditionally low margin, high density market.

Thomas Cook group plc is one of the largest British travel companies. They offer package deals for holidays, city breaks and cruises as well as individual flights. Thomas Cook have one of the largest portfolios for organized travel and currently serve more than 12 million customers each year.

Case Study