TeleCommunications

It is suggested that connectivity is capturing an ever-smaller proportion of the information value chain, while content and customer service capture ever-more. Given that this is the case then it would seem important that you entrust the customer service for your business to a partner that has not only the experience but also the scalability to cope with demand.

60K has a proven track record in delivering class leading Customer Service for over 8 years for businesses in this sector.

We work with one of the biggest worldwide media and telecommunications companies in Europe. They are also the largest paid TV broadcaster with more than 22 million users around Europe.

Case Study