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Careers

We provide our employees with a diverse range of options for both personal and professional development to allow them to reach their full potential. Working in 60K’s dynamic team is a great career start. Every person with a desire for personal development and self-improvement, who is motivated to learn new things every day, wants to work in a corporate environment representing international Brands, but also never forgets to have fun, is the perfect addition to 60K.

Customer Service Agent 

   Location: Sofia    

  

60K is the largest independent outsourcer on the Balkans. Our company is a true story of how dreams come true and proves that as long as people work together as a team and put their best efforts nothing is unachievable.
Due to our business and operational expansion, we are looking for talented professionals and enthusiasts who are eager to become the face of our international clients and present their global brands.


Job Description:

• Represent 60K and our Client on a top level providing high quality customer support services via telephone and e-mail;
• Achieving great customer satisfaction, focusing on clients’ needs, offering the best possible solution;
• Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients;
• Practicing your language skills on a daily basis.

Key Requirements:

• Very good level of English;
• Great communication skills;
• Self-motivation, pragmatic and friendly approach;
• Well-developed customer orientation skills;
• Willingness to learn and develop.

Our Offer:

• Highly competitive remuneration package;
• Initial and ongoing training;
• Comfy office building and work space;
• Multinational environment;
• The best colleagues you could wish for!

Take your chance and apply to a place that You will feel valuable and your opinion will matter!

Only short-listed candidates will be contacted.

By submitting your CV you agree to provide us with your personal data for the purposes of the recruitment process of 60K.

Apply Now

Customer Support Representative 

Location: Sofia 

   

As a Customer Service Representative in our buzzing 60K Contact Centre you’ll speak with customers who have an issue or question about their internet service. You’ll quickly understand their needs and resolve their queries, whilst also looking for additional sales opportunities aimed toward enhancing their customer experience. You won’t be doing it alone. Putting customers first is a top priority here and you’ll be part of a professional, supportive, fun and friendly team who are all focused on having great conversations and delivering award winning customer service.


What skills do I need to apply?

Most important for achieving success in this role are fluency in English, great communication and customer service skills, with a genuine enthusiasm for delivering the best possible service. You’ll love a challenge, and be keen to meet targets that will stretch you, professionally. Most of all, you’ll be a people centric person and love working in a role and environment that is dynamic and fast paced, where you can chat with lots of new people who will appreciate and value you putting them first.

And the perks?

We invest in our people to make sure they excel in their roles and are able to progress their career with us. That’s why you’ll spend the first four weeks learning the ropes during our comprehensive induction training, so you’re fully prepared with everything you need to know from day one. In addition to this, ongoing training and support will be offered throughout your time here, to help you develop your career in the direction you want.

We will expect your CV in English and please do not forget to specify the reference number of the position you are applying for. All applications will be treated in the strictest of confidence.
Disclaimer: Only short-listed candidates will be contacted.

Apply Now

Team Leader with French and English 

Location: Sofia


60K story is a proof that when people work together as a team and put their best efforts nothing is unachievable. That is how our company became the largest independent outsourcer on the Balkans.
Due to our business and operational expansion, we are looking for talented and enthusiastic people to join our team and to become the face of our international clients providing world class customer service.


Key responsibilities:

• Managing the day to day team operations to deliver the set by the client SLAs/KPIs;
• Raising performance by supporting and challenging the team through regular performance and development conversations;
• Engaging, motivating and influencing the team to deliver their best;
• Ensuring the team have the knowledge they need to fulfil successfully their duties;
• Training, developing and coaching the team to help them to reach their fullest potential;
• Identifying ways to improve our customer processes.

Key requirements:

• Excellent knowledge in French and English –written and spoken;
• Strong attitude to achieve through others by constantly growing and developing them;
• Previous experience in providing services to end-customers – live chat support, e-mails and/ or telephone lines;
• Positive manner in delivering feedback – both positive and negative;
• Excellent communication and interaction skills;
• Can-do attitude and strong orientation to achieving individual, team and company goals;
• Multi-tasking skills;
• Problem solving skills.

Our offer:

• Highly competitive remuneration package;
• Initial and ongoing training;
• Comfy office building and workspace;
• Multinational environment;
• The best colleagues you could wish for!


Take you chance and apply to a place that You will feel valuable and your opinion will matter!

We will expect your CV in English.
All applications will be treated in the strictest of confidence.   

Only short-listed candidates will be contacted.

By submitting your CV you agree to provide us with your personal data for the purposes of the recruitment process of 60K.

Apply now

    Customer Service Representative with Portuguese   

Location: Sofia    

60K is the largest independent outsourcer on the Balkans. Our company is a true story of how dreams come true and proves that as long as people work together as a team and put their best efforts nothing is unachievable.
Due to our business and operational expansion, we are looking for talented professionals and enthusiasts who are eager to become the face of our international clients and present their global brands.


Job Description:

• Represent 60K and our Client on a top level providing high quality customer support services via telephone and e-mail;
• Achieving great customer satisfaction, focusing on clients’ needs, offering the best possible solution;
• Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients;
• Practicing your language skills on a daily basis.

Key Requirements:

• Very good level of Portuguese and English;
• Great communication skills;
• Self-motivation, pragmatic and friendly approach;
• Well-developed customer orientation skills;
• Willingness to learn and develop.

Our Offer:

• Highly competitive remuneration package;
• Initial and ongoing training;
• Comfy office building and work space;
• Multinational environment;
• The best colleagues you could wish for!

Take your chance and apply to a place that You will feel valuable and your opinion will matter!

Only short-listed candidates will be contacted.

By submitting your CV you agree to provide us with your personal data for the purposes of the recruitment process of 60K.

Apply Now

Customer Service Agent -    

6 month fixed-term contract 

      Location : Sofia

     

60K is the largest independent outsourcer on the Balkans. Our company is a true story of how dreams come true and proves that as long as people work together as a team and put their best efforts nothing is unachievable.
Due to our business and operational expansion, we are looking for talented professionals and enthusiasts who are eager to become the face of our international clients and present their global brands.

Job Description:   

• Represent 60K and our Client on a top level providing high quality customer support services via telephone and e-mail;
• Achieving great customer satisfaction, focusing on clients’ needs, offering the best possible solution;
• Actively and creatively contributing to the whole support process, thus providing the best services and products for our clients;
• Practicing your language skills on a daily basis.

Key Requirements:   

• Very good level of English;
• Great communication skills;
• Self-motivation, pragmatic and friendly approach;
• Well-developed customer orientation skills;
• Willingness to learn and develop.

Our Offer:   

• Highly competitive remuneration package;
• Initial and ongoing training;
• Comfy office building and work space;
• Multinational environment;
• The best colleagues you could wish for!

Take your chance and apply to a place that You will feel valuable and your opinion will matter!

Only short-listed candidates will be contacted.

By submitting your CV you agree to provide us with your personal data for the purposes of the recruitment process of 60K.

Apply Now
Apply Now