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60K Experiences

Lidiya Hadzhieva

How did your career in 60K begin?

I started out as an agent in a team of 8 almost 6 years ago. This was also my first serious job.

When did you get your first promotion?

9 months after I started. At the time I thought this was going to be a temporary job but it turned out to be so much more than that. I never thought I’d be staying in one company for such a long time but 60k is just not like any other company.

How would you describe the company career growth opportunities?

I would say they are countless if a person is seeking this kind of development. It happened to me and it happens to hundreds of others in the company. You don’t have to jump through hoops to be recognized – you just have to do your job with dedication and professionalism. The career development just comes natural.

What aspect of working for 60K do you enjoy the most?

The long lasting friendships that were born here. I can always list a professional benefit but really what I most enjoy about working for 60k is the environment that makes you feel that you are part of a very big family. It is so precious to have someone who always has your back, who would listen to you and help you when you need it – it’s been a blast, the past 6 years. And I have a few friends who even found their husbands and wives here! We really are one big, international family.

What was the last advice that you gave to someone from your team?

I don’t give advice unless I’m asked to, I only reassure my team knows I’m there to discuss anything work or personal related. I prefer self – awareness when it comes to my team. I’m there for them to give directions and to answer all their questions but I want them to take the initiative and to try and solve issues in their own way, according to their abilities and experience. I give guidance but I would never say “this is the best way to do it”.

Nikolay Karakashev – Operations Manager

How did your career in 60K begin?

My career in 60K started from the very first step – First level technical support agent in the AVG project in 2008. I was here when they put together all the desks and chairs, and there were around 250 of us!

When did you get your first promotion?

Six months after I started working in the project, I was given the opportunity to become a QA specialist assisting my colleagues and assessing their work. To this date this is the promotion that I have been most excited about! It just showed me that my efforts were worth it and this was quite something for a young guy who just started his first office job.

How would you describe the company career growth opportunities?

As a person, who went through all possible operational positions, I can say that there are plenty of opportunities. Yes, this may sound like a cliché, but if you show dedication and ambition they will be recognized by the management. There are just too many examples in our company of people who started from the bottom and are now on managerial positions.

What aspect of working for 60K do you enjoy the most?

The main driver for me in the company are the people I work with. The team evolves every day and we are mutually developing. Everyone learns from the other and every new team member contributes with new skills and abilities. During my time in the company, I have met a lot of people and I have to say that the experiences that I’ve had with every single one of them have in one way or another been beneficial for me.

What was the last advice that you gave to someone from your team?

You cannot handle all the work in the world yourself. You need to learn to count on your team and delegate! Young people nowadays, contrary to popular belief can be very self-sufficient, however it is very important to know how to work in a team. Rome wasn’t built in a day and definitely not by one person

Milko Ivanov

How did your career in 60K begin?

My career began in 2011 as part of the Vivacom project. Back then 60k consisted of around 400 employees and I came in as a customer service agent. It was an challenging project because back at the time, Vivacom was the newest mobile service provider in Bulgaria and people were extremely enthusiastic about what it had to offer. And we were all part of that beginning, the agents especially.

When did you get your first promotion?

My first promotion came around 2 years after working as a customer support representative on different teams. During those 2 years I was gradually being assigned to additional tasks and responsibilities and developed new skills that were required for the next step. We were a much smaller team back then and you would do a little bit of everything which at times was confusing but in the long run really paid off.

How would you describe the company career growth opportunities?

This is one of the things I like most in our company – it develops people and promotes internal growth. And there are so many possibilities thanks to the company’s constant expansion.

What aspect of working for 60K do you enjoy the most?

It’s one aspect from 2 points of view. Improving both professionally and personally by learning something new from all the people I’m working with and passing on what I have learned to others. I think people tend to underestimate how valuable communicating with different people is!

What was the last advice that you gave to someone from your team?

Don’t just set goals – be prepared for when you achieve them.