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60K strives to provide service that
exceeds the expectations
of our Clients, their Customers and our Staff.
60K SUPPORTS WOMEN"S CHARITY BAZAAR 2018
This year, as part of 60K"s Christmas activities, we participated in one of the biggest charity events of the year – the Annual Charity Bazaar, organized by International Women"s Club of Sofia.
60K NOMINATED FOR TWO UK COMPLAINT HANDLING AWARDS
60K is delighted to announce that we have been nominated for two categories of the UK Complaint Handling Awards 2018!
WIZZAIR CELEBRATE THEIR FIRST BIRTHDAY WITH 60K
Last Saturday, one of our biggest projects WizzAir celebrated their first birthday at 60K.
CHRISTMAS CHARITY INNITIATIVES AT 60K
It is the most wonderful time of the year but here at 60K, it is also our busiest period. We work really hard all year around to keep our employees socially active and to get involved in various charity initiatives but as Christmas is the time for giving, this year, once again we want to do even more.
TEODOR CHOMOVSKI IS NUMBER 1 SNOOKER PLAYER FOR THE SEASON
We are very happy to announce that our sponsored snooker player, Teodor Chomovski has become number one in the ranking list for the current season.
BUSINESS INTELLIGENCE AND THE CUSTOMER CARE JOURNEY
What is the future of customer care? Beyond the technological advancement of today"s business world, there is the very old-fashioned but always relevant matter of emotional connection with a brand. This starts with an exceptional media campaign but in order for the customer to feel fully immersed in the desired brand experience – customer care needs to reach the level of a 100% personalized interaction. This creates the subconscious emotional connection and empathy that customers look for in a brand nowadays.
60K IN THE TOP 50 BEST COMPANIES FOR CUSTOMER SERVICE
60k is very proud to announce that this year, once again our company has been listed as one of the top 50 Companies for Customer Service in the UK!
60K TEAM COMPLETES THE RENAULT MORNING RUN
The results are in – 60k"s second marathon for this autumn was a success!
60K RUNS ITS FIRST MARATHON WITH BEGACH
The first autumn marathon organized by Begach running club gathered more than 200 people and raised around 2500 lv for the charity organization Holiday Heroes. 60k is very proud to announce that, thanks to our great colleagues who competed in two teams, we also raised 320 lv for the local foundation "Different but Equal".
INDUSTRY 4.0 AND THE FUTURE OF BPO IN BULGARIA
60k is proud to announce that this year, we sponsored “Industry 4.0”, part of International fair Plovdiv 2017– one of the biggest business conferences about industrial revolution and the future of Bulgarian economics.
60K AT KAPANA FEST SEPTEMBER 2017
For a second time this year, 60k sponsored one of the biggest events in Bulgaria – Kapana fest. The autumn edition did not disappoint and in spite of the grumpy weather, thousands of people enjoyed the artisan food, handmade jewelry, cosmetics and clothes and a lot more exciting experiences that Kapana had lined up.
60K SHORTLISTED FOR 2017 ENGAGE AWARDS
60k is glad to announce that it has been shortlisted for the Engage Awards in the category for Best Use of Social Media. The ceremony will be held on 13 November 2017 and will celebrate the best of the best in customer and employee engagement. This is 60k first nomination in these awards and in this specific field of expertise.
MR JON GLADWISH WITH AN AWARD FOR BEST EUROPEAN OUTSOURCING CEO OF THE YEAR 2017
60k is very pleased to announce that our owner and director Mr Jonathan Gladwish has been awarded European Outsourcing CEO of the year 2017 by European CEO Magazine. The achievement celebrates the best of the best across a range of sectors.
60K’S CELEBRATED THE LAST DAYS OF SUMMER WITH A GRAND BBQ
60k’s first Grand BBQ teambuilding for the summer really raised the party bar!
60K SHORTLISTED FOR ECCCSA 2017 AWARDS
60k is proud to announce that it has been once again shortlisted for one of the most prestigious awards in the industry – the European Contact Centre and Customer Service Awards. The shortlist has been drawn by a panel of expert judges who recognise the best and the brightest among a large number of outsourcing companies for 2017.
60K AT THE UK CUSTOMER EXPERIENCE AWARDS 2017 FINALS
The highly-anticipated announcement of the Finalists for the UK Customer Experience Awards 2017 was made.