60K was founded with 450 work stations and 250 personnel, taking calls within 5 weeks!
First international award for Best Customer Service Agent for EMEA region, ContactCentreWorld.com
60K became ISO9001:2008 accredited
60K wins two major clients – Thomas Cook Ltd and Zumba Fitness LLC and expands to 400 seats
The year of the awards – 60K wins a total of 6 prizes for excellence in the industry which is its best performance to date!
60K opens its second Bulgarian office in Plovdiv with 150 seats and two projects. Received the “Investors in People” Silver accreditation.
In 2020 about 80% of our workforce transitioned to remote work, and we plan on keeping it that way.