Company Strategy:

By putting our people first, they will strive for excellence in providing services for internal customers (their... Read more

Vision:

Striving to become a world leader in putting people first in their Customer Experience. Read more

Mission: 

60K promises to provide service that exceeds the expectations of our Clients, their Customers and our Staff. Read more

Other BPO solutions

Other BPO Solutions

INBOUND CONTACT CENTRE

 

  • Information Enquiry
  • Lead Qualification
  • Payment collection
  • Travel Booking
  •  Charge back Handling
  • Ticketing Sales Subscriptions
  • Fund raising
  • Insurance Claims Processing
  • Product Recall Management
  • Appointment Setting
  • Registration of Event and Trade show participants
  •   and prospects.
  • Warranty Registration
  • Job Dispatch

 

 

OUTBOUND CONTACT CENTRE

  • Telesales
  • Appointment settings
  • Lead Generation / Qualification
  • Seminar Registration
  • Surveys
  • Direct Mail Follow-up
  • Trade Show Follow-up
  • Fundraising
  • Market Research
  • Recruiting
  • Prospecting
  • Up-Selling / Cross-Selling
  • B2B or B2C Product/Service Selling

 

 

OTHER BPO SERVICES

  • Remote Help Desk Support
  • Help Desk Expert for Customer Service
  • Problem Tracking
  • Call/Request Tracking
  • Support Resource Management
  • Data entry
  • Public Image tracking
  • Social Network Management
  • Forum management

 

 

See also: